Hi all, maybe you already know the SLT – Process Targets table related to Incidents, Changes and Requests, and you probably know that this table shows, in case a record is linked to a SLA, some useful info about SLT (or…
Hi all, maybe you already know the SLT – Process Targets table related to Incidents, Changes and Requests, and you probably know that this table shows, in case a record is linked to a SLA, some useful info about SLT (or…
We are going to see how to create manually a new activity (activity table) for Incident Management (probsummary records) using JavaScript for HP Service Manger. Let’s start by analyzing the table, which fields we have to fill and what kind of information they…