There are several ways to copy an attachment file from an Interaction to its related Incident/Change in HP Service Manager, but I’d like to show you how to execute this action using Javascript code in a trigger. Before see in details how to…
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Hi, first of all thank you for visiting my blog!
As you probably already noticed, this blog is completely accessible and free, there's no restricted content and everybody can find info about HP Service Manager.
I spend most of my free time trying to do my best to help people in trouble with technical topics on HPSM (plus some more general articles). If you find my articles interesting, know that you can support my work by donating using the button below - this will encourage me to go ahead with new articles ;-)
Thanks in advance!
Ernesto di Santo 