In the past days I received a couple of requests on how to update the value of a field depending on a selection performed on another field (in specific case a combobox control), so I decided to start a Format Designer Tips…
Hi all, today I’d like to share with you a script (in JavaScript code) I created to force Change records, it can be used for several purposes, in my case I wanted to close all old Changes stuck in a…
Hi all, maybe you already know the SLT – Process Targets table related to Incidents, Changes and Requests, and you probably know that this table shows, in case a record is linked to a SLA, some useful info about SLT (or…