Before completely leaving HP Service Manager, I’d like to write my last post on this topic and share with you some JavaScript functions I’ve used during last years, hoping this will help someone of you.
Hi all, today I’d like to share with you a script (in JavaScript code) I created to force Change records, it can be used for several purposes, in my case I wanted to close all old Changes stuck in a…
Hi all, maybe you already know the SLT – Process Targets table related to Incidents, Changes and Requests, and you probably know that this table shows, in case a record is linked to a SLA, some useful info about SLT (or…